Working Agreement - this form will be discussed & completed during our in-home consultation.
Organize with Jess prides itself on protecting our clients' privacy. Organize with Jess shall not discuss or disclose the details of our working relationship with any third party, unless authorized to do so by the client, or as required by law.
Organize with Jess will photograph the organization process, as outlined in the Photograph Acknowledgment and Release forms. Client may give permission to Organize with Jess to use photographs pursuant to the Photograph Release.
If there are any areas of your home or service location that you would not like to provide access to, or personal property which is not going to be part of the organization process, notice should be provided to Jess Trott and Organize with Jess at or before the time of the initial consultation.
Cancellations and Refunds
Refunds are not offered. I am committed to my clients and will do everything in my power to ensure that clients feel satisfied with my services. I will offer the same respect to your time as you do to mine.
Cancellations made with 48 hours’ notice will not be billed.
Cancellations made between 48 & 24 hours’ notice will be billed at 50% of the scheduled time. If packages have been previously purchased 50% of the scheduled time will be deducted from the remaining hours.
Cancellations with less than 24 hours’ notice will be billed at 100% of the scheduled time. If packages have been previously purchased 100% of the scheduled time will be deducted from the remaining hours.
Cancellations made by Jess within 48 hours notice will not be credited.
Cancellations made by Jess between 48 & 24 hrs notice will be credited at 50% that is to say if a 4 hr session is cancelled 2 free hours will be provided to the client for future use.
Cancellations made by Jess with less than 24 hours notice will be credited at 100% that is to say if a 4 hr session is cancelled 4 free hours will be provided to the client for future use.
Photographs are utilized for tracking the progress of all organizational projects. They are for Jess’ personal reference only and will not be shown to anyone without client permission via a signed release form.
I understand that Jess will take photos of the space before the project has begun.
I understand that additional photos will be taken throughout the organizational process and once the project is completed.
I understand that in order to grant Jess permission to utilize photographs of this project I will have to fill out an additional waiver form.
Jess will not call to remind me of our appointment. All appointments are considered firm at the time of booking.
Billing & payments
All payments are due on the same day services are rendered. Unless previous arrangements have been made or a package has been purchased.
Clients may choose to pay via Cash, Check, or Credit Card
Client acknowledges that payment is due on the date services are rendered, unless Client has paid for services in advance or other arrangements have been agreed upon by Organize with Jess.
Hourly and Package Rates
All future project rates are subject to change.
Once a package has been purchased, I will honor the package in full. Packages expire six months from date of purchase.
I understand that Jess will inform me of any and all rate changes and they will be agreed upon prior to completing the project and before billing
I welcome you to be an active participant in the organization of your space.
It is important to keep in mind that as the client you will be the ultimate deciding factor in the length of the project. We can only organize as fast as you can make decisions. This process takes time in the beginning.
You may choose to be more or less involved due to time or financial considerations. The more actively involved you and your family is the fewer hours the overall project will take, and the more successful maintenance will be.
Children are welcome to be involved in sorting and discussing ideas pertaining to their possessions, but when it comes time for implementation I ask that children not be present. This will make implementing the project strategies go smoothly and will ensure the child’s safety.
Liability Waiver And Release
Client acknowledges that personal items and/or property may be inadvertently damaged or disposed of during the organization and cleaning process. Client agrees that Jess Trott and Organize with Jess is not liable for any loss or damage caused to both personal and real property as a result of the services provided, including damage caused by accident or negligence.
Client warrants that the home or other location where services are provided by Organize with Jess shall be in a safe and habitable condition for work to be performed. If any unsafe conditions exist, Client agrees to inform Jess Trott and Organize with Jess prior to any appointment times to ensure that proper precautions can be taken beforehand. Client may be liable to Jess Trott and Organize with Jess for any injuries caused by unsafe working premises.
Client acknowledges that they have read and agree to the above terms and conditions.
Before we begin working we will discuss and agree upon all policies and ensure we are on the same page. A mutually beneficial working agreement will be complete and signed by both parties.